These Terms of Service apply to your use of the Sam's Security Solutions website (samsecuritysolutions.ca) and to any quotes or enquiries you make through it. By using the website, you agree to these terms. If you don't agree, please don't use the site.
1. Who we are
Sam's Security Solutions ("we", "us") supplies and installs security cameras, alarm systems, and smart security equipment for homes and businesses in Nova Scotia, Canada. We are an authorized reseller and installer of Ajax Systems products. You can reach us at support@samsecuritysolutions.ca or +1 (902) 495-1275.
2. Using this website
You may use the site for lawful purposes only. You agree not to:
- submit false, misleading, or someone else's personal information through our forms;
- send spam, malware, or automated or excessive requests to the site or its contact form;
- attempt to gain unauthorized access to the site, our servers, or other users' data; or
- copy or reuse our content, logo, or branding without our written permission.
3. Quotes and enquiries
Submitting the contact form or requesting a quote does not create a contract. Quotes are estimates based on the information you give us and may change after a site visit. Products, pricing, and availability may change without notice. A binding agreement is formed only when we both confirm the scope, price, and schedule in writing.
4. Products, installation, and warranties
Ajax products are made by Ajax Systems and are covered by the manufacturer's warranty and terms. Where we provide installation, any workmanship terms will be set out in your written quote or agreement. Product descriptions on this site are general and may not match the exact model, features, or compatibility available for your property.
5. No guarantee of security outcomes
No security system can prevent every break-in, fire, theft, or other loss. Systems depend on power, internet or cellular connectivity, correct setup, and regular use and maintenance. We do not guarantee that any system will prevent or detect every event, or that alerts will always be delivered on time.
6. Third-party products and links
The site links to third-party websites and services, including Ajax Systems and social media platforms. We don't control them and aren't responsible for their content, policies, or practices.
7. Intellectual property
The site's text, design, logo, and layout belong to Sam's Security Solutions or its licensors. Ajax names, logos, and product images belong to Ajax Systems and are used with reference to our authorized reseller status. Other trademarks belong to their owners.
8. Disclaimer
The website is provided "as is" and "as available". We work to keep the information accurate and the site running, but we don't promise that it will be error-free, uninterrupted, or always up to date.
9. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from your use of the website. Nothing in these terms limits any rights you have under applicable consumer protection law, or liability that cannot be excluded by law. Liability relating to products or installation is governed by your written agreement with us and the manufacturer's warranty.
10. Privacy
How we handle your personal information is described in our Privacy Policy.
11. Changes to these terms
We may update these terms from time to time. The "Last updated" date at the top shows when they last changed. Continued use of the site after an update means you accept the new terms.
12. Governing law
These terms are governed by the laws of the Province of Nova Scotia and the federal laws of Canada that apply there. Any dispute will be handled by the courts of Nova Scotia.
13. Contact
Questions about these terms? Email support@samsecuritysolutions.ca or call +1 (902) 495-1275.